Lori's Lingerie

All orders are shipped discreetly in plain unmarked packages.
Your Credit Card, Debit Card or any other charge will (may) be labeled as
**Idol Imports LLC**

Lori's Lingerie is an online retailer of Lingerie and Swimwear as well as a few other items - Just for fun...


"Our goal is your happiness"...

Thank You

Lori......


Return Policy
SORRY -
After MUCH ABUSE -
There are no longer returns unless the product is damaged from factory. I am so sorry but there are a lot of people out there (competition) that will make multiple orders and then do returns because of a "Change of the Mind"

I can no longer cover these changes of mind.

God Bless - And I do have great products at great prices. - Be SURE of your sizes.

Thank You
Lori....

14-Day Return Policy:

Lori’s Lingerie values your happiness and satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued less a 15%-25% restocking fee. Returned items must be in their original condition with tags and sanitary protection intact (NO EXCEPTIONS).
Please ensure that you wear undergarments when trying on swimwear. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 14-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense.

Final Sales:

Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed. All sales are final on the following items: panties, thongs, men's boxers & thongs, hosiery, all jewelery and like others not mentioned here. Specialized Holiday wear (Costumes, Santa etc, etc. Will NOT be accepted back AFTER the holiday (NO EXCEPTIONS).



Returns:

Return Form will be included in packaging. Please fill out the form and include it with the item(s) you are returning. Use the original box – where you can. Please insure your return package, as we will not be held responsible for lost packages. All refunds are issued in the original form of payment. Refunds will be issued within 30 days of receipt of the original merchandise. A confirmation e-mail will be sent to you once the refund is processed. Please allow sufficient time for the credit to appear on your account statement. Shipping charges are non-refundable.

Shipping charges are non-refundable and exchanges are subject to the 15% restocking fee. Please do not order "multiples" just to check the colors at home. The returns will not be accepted.


Exchanges:

Return Form will be included in packaging. Please fill out the form and include it with the item(s) you are returning. Use the original box – where you can. Please insure your return package, as we will not be held responsible for lost packages.
For exchange, please list the size, style and designer of the item you would like to receive in exchange. Please note exchanges are dependent on current stock availability. In the event an item you requested for an exchange is backordered, we will notify you of the possible delay.

Notice: If we receive an order that contains a discontinued item, we will ship the items we have in stock and cancel the discontinued item. We will inform you upon shipping.
Shipping charges are non-refundable and exchanges are subject to the 15% restocking fee.

Please return merchandise to the following address:

Lori’s Lingerie – Returns
2805 Valley Ave
West Bend, WI 53095

Lori@Lorislingerie.com

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Shipping Rates

Flat rate of $9.50
For Returned items the rate is $12.00


Estimated Delivery Times

2 to 7 days from Receiving Order
Shipping has one option and will arrive about 7 days of service.

Most orders ship within 24 hours of purchase excluding weekends.
We offer 24/7 customer service so feel free to contact us at anytime.
HelpDesk@Lorislingerie.com

If there is a problem in shipping -
By chance we send your item out and it is returned. I will send an email. If the shipping addressed was entered wrong on my side I will of course pay for reshipping.

If by the off chance that the shipping address was filled in wrong by the customer - (you).
I will unfortunately have have to charge you for shipping again.

Please double check your shipping address as this actually happens more that one would think.

Thank- You!
Lori...

lori@lorislingerie.com