Free shipping on orders of $85.00 or more.
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Shipping Rates

Flat rate of $9.50 Estimated Delivery Times 2 to 7 days from Receiving Order
Shipping has one option and will arrive about 7 days of service.

Most orders ship within 24 hours of purchase excluding weekends.
We offer 24/7 customer service so feel free to contact us at anytime.

HelpDesk@Lorislingerie.com

Return Policy

14-Day Return Policy:

Lori’s Lingerie values your happiness and satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued less a 15% restocking fee. Returned items must be in their original condition with tags and sanitary protection intact (NO EXCEPTIONS).
Please ensure that you wear undergarments when trying on swimwear. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 14-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense.

Final Sales:
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed. All sales are final on the following items: panties, thongs, men's boxers & thongs, hosiery, and like others not mentioned here.
(NO EXCEPTIONS).

Returns:
Return Form will be included in packaging. Please fill out the form and include it with the item(s) you are returning. Use the original box – where you can. Please insure your return package, as we will not be held responsible for lost packages. All refunds are issued in the original form of payment. Refunds will be issued within 30 days of receipt of the original merchandise. A confirmation e-mail will be sent to you once the refund is processed. Please allow sufficient time for the credit to appear on your account statement. Shipping charges are non-refundable.

Exchanges:
Return Form will be included in packaging. Please fill out the form and include it with the item(s) you are returning. Use the original box – where you can. Please insure your return package, as we will not be held responsible for lost packages. For exchange, please list the size, style and designer of the item you would like to receive in exchange. Please note exchanges are dependent on current stock availability. In the event an item you requested for an exchange is back ordered, we will notify you of the possible delay. We will also contact you if the item requested for an exchange has been discontinued and we are not able to fulfill your request. Shipping charges are non-refundable and exchanges are subject to the 15% restocking fee.

Please return merchandise to the following address:

Lori’s Lingerie – Returns
2805 Valley Ave
West Bend, WI 53095